Privacy Policy
1. Introduction
This Privacy Policy explains how Kolobar s.r.o. (Company ID: 08997616), operating as Local Vespa, collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR). By booking or using our services, you agree to the terms described below.
2. Data Controller
The data controller responsible for your personal data is:
Kolobar s.r.o.
Želivecká 3023/19, Prague 10
Czech Republic
IČO: 08997616
3. What Personal Data We Collect
We collect the following personal data from you:
– Name and surname
– Email address
– Phone number (if provided)
– Booking details (Vespa model, rental date, time, etc.)
– IP address
– Data about your behavior on our website (via cookies and analytics tools)
– Driver’s license number
– Photograph of driver's license or customer (upon vehicle handover)
4. How We Use Your Data
We use your personal data for the following purposes:
– To process and manage your Vespa booking
– To communicate with you regarding your rental
– To send booking confirmations and relevant information
– For marketing purposes (Google Ads, WhatsApp follow-ups)
– To verify identity during scooter handover, ensuring compliance with legal and insurance obligations
– To improve our website and customer experience (Google Analytics)
5. Legal Basis for Processing
We process your data based on:
– Performance of legal or contractual obligations (e.g., verification of driving eligibility)
– Performance of a contract (Art. 6(1)(b) GDPR)
– Legal obligation (Art. 6(1)(c) GDPR)
– Legitimate interest (Art. 6(1)(f) GDPR) such as business development and analytics
– Consent (Art. 6(1)(a) GDPR) for marketing and cookies (where applicable)
6. Data Sharing
We may share your data with the following third parties:
– Supersaas (booking platform)
– Google Ads (online advertising)
– Google Analytics (website analytics)
– WhatsApp (direct communication with clients)
– Our web hosting and IT service providers
We only work with providers who are GDPR-compliant.
7. Cookies and Tracking Technologies
Our website uses cookies to:
– Enable proper website functionality
– Measure website performance and behavior
– Customize advertising
You can manage your cookie preferences through your browser or via the cookie banner on our website.
8. Data Retention
– Data from documents is retained only for the rental period and necessary post-rental resolution, max 30 days
We retain your personal data only for as long as necessary:
– Booking-related data: 5 years (for accounting and legal reasons)
– Marketing data: until you withdraw your consent
– Analytics and cookies: according to your preferences and browser settings
9. Your Rights
You have the following rights regarding your personal data:
– Right to access your data
– Right to rectification
– Right to erasure (right to be forgotten)
– Right to restrict processing
– Right to data portability
– Right to object to processing
– Right to withdraw consent at any time
Email: hello@localvespa.com
10. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, loss, or destruction.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@localvespa.com
Address: Kolobar s.r.o.,Želivecká 3023/19, Prague 10, Czech Republic
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our data processing practices. The updated version will always be available on our website.